In 6 months many volunteers have helped “Bikes for Refugees” at
Plympton – for which we are eternally grateful.For the volunteers,
all they generally see is the bike, not where it goes … so I wanted
to write about how we know there’s a need – and what we do with the
bikes after Plympton..
In Adelaide, several welfare organisations help refugee families
settle in the community. Some arrange housing; others, furniture;
others help with money and bank accounts. Organisations can include
e.g Australian Refugee Association; Red Cross; Dept of Family and
Community Services; Baptist Care; Anglicare; STTARS; Circles of
Friends. There are also volunteers from the community. Each family
gets their own worker, who visits several times, asks what help they
would like, and make sure they are OK.
At some stage, the welfare worker finds out they would like bikes –
it’s a common request. The worker takes details (gender, age, height),
emails or phones me, and I write out an order in the Bikes for
Refugees order book. That way, we know, the bikes are something the
family actually wants – the demand comes from them. We also know,
when we fix up a bike - we are meeting a real need, one that the
community itself identified. That tends to work better than e.g us
fixing up bikes because we are idealistic about cycling – then
offering them to people, who might not actually want them, but don’t
want to offend us by saying "no thanks". .
At Plympton, I keep a range of bikes on hand, and fill orders from
those. [Anyone who visited Plympton, will have seen these bikes,
cluttering the workshop, and now the shipping container!] That way we
can consider each person’s needs individually. We have a chance of
sending a bike that will suit – rather than them having to accept,
whatever people happened to give us on the day, because that’s all we
have. So we aim to pick bikes to order, from stock on hand Usually
the bike has had no work done on it, so a volunteer will give it a
thorough check, service, and test-ride. But sometimes when we get
bikes donated, and have spare time, we fix them up, and return them to
stock ready to go out later.
At the end of Saturday’s session, I take the fixed bikes back to my
house, to organise pick-up . It is usually the welfare workers, who
deliver the bikes to the families. It works best, for the family, if
the bike comes from someone they know and trust . To arrange a
pick-up, I lock bikes outside on my veranda, and text through the
lock combination to the welfare worker, who can then call any time and
pick it up. If we have several orders from the same organisation – I
might do a trailer run to the city - to save the organisation staff
time and petrol
After that, the welfare worker can deliver the bikes on their next
visit to the family. They usually drop us a note, saying how things
went. I ought to put some on the website some time. That, plus the
fact that further orders follow - lets us know things are working, and
it is worth our while to keep going.
We also keep records of all this - each bike is recorded individually;
the work and testing done on it is recorded; as it who it goes to.
Again at some stage I might post more about this on the blog....
Some recent orders (1 order = 1 refugee family or 1 household..)
- 4 teenage boys, 17 years old, 5 foot 2 to 5 foot 7. (we
picked out 4 steel frame MTBs )
- 27 year old man, 6 foot tall, thin athletic build – (I think we
had a larger frame hybrid or racer, on hand)
-1 bike, to get to the City to attend English lessons ( we were lucky
to get a very good bike donated t – it went straight to him).
-5 for one family – 1 men's bike, 1 teenage son, 1 teenage daughter, a
boy aged 3, a girl aged 4.(We sent a range of sizes - hopefully
everyone could find something to ride!)